Monday, 4 October 2010

Duplicating Meeting Requests - Outlook 2007

Outlook 2007

User A has been set up as a delegate of User B.  User A also has access to User B's mailbox.

If user A creates a new meeting request they must accept the request from their own mailbox, and not from user B's mailbox.  In the event that user A accepts from user B's mailbox, the meeting will be duplicated in user B's calendar, one accepted and the other pending.  This is because the invite is copied to user A and not deleted if user A accepts it using their own credentials.


If  user A accepts from their own mailbox Outlook recognises they are a delegate and removes the request from user B's mailbox as well.

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